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Hotel · York · North Yorkshire

Novotel York Centre

A 4-star hotel on Fishergate, a short walk from York's river and city centre attractions, with a pool, parking, and 24-hour service.

  • Central York location near river and attractions
  • Indoor pool, sauna, and on-site dining
  • Parking and electric vehicle charging available
8.3 Great 6018 reviews Booking.com 8.3 · 6018 reviews

About

Novotel York Centre

Novotel York Centre sits on Fishergate, about 1 km from York Beach and a few minutes' drive from York Castle Museum. The 146 rooms are designed for comfort, and the hotel includes a restaurant, a bar, and a range of practical amenities.

Guests can use the indoor swimming pool and sauna, take advantage of the 24-hour reception and express check-in/out, and enjoy extras like room service, laundry, and a welcome drink. The hotel is also pet-friendly and offers facilities for disabled guests.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Strong location by the river — Guests repeatedly praise the hotel's position – walkable to attractions, shopping, and the river, and just a 5-minute walk to the bus station.
  • Friendly and helpful staff — Reviewers single out the front desk team for being polite, engaged, and helpful, even under pressure.
  • Comfortable, clean rooms — Rooms are described as clean, airy, and comfortable, with several guests noting the higher floors feel fresh and modern.
  • Good dining options — Breakfast is a substantial buffet with plenty of choice, and the bar and restaurant receive positive mentions.
  • Useful on-site facilities — Guests appreciate the well-maintained pool, on-site parking (reasonably priced), and the range of services like the welcome drink and 24-hour reception.

Worth weighing

3 to weigh
  • Room standards vary — While many guests praise the rooms, the 'Rooms and cleanliness' score is the lowest category at 6, suggesting inconsistency in upkeep or comfort.
  • Check-in is late afternoon — Check-in starts at 16:30, which may be inconvenient for early arrivals. Express check-in/out is available, but the standard window is narrow.
  • Mixed value perception — With prices from £320 per night, some guests may find it pricey, and the location alone isn't enough to lift the overall rating above 8.3.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Queen Room Sofa

  • 1 King-size bed
  • Shower
  • Heating

Superior Queen Room

  • 1 King-size bed
  • Heating

Family Room

  • 1 King-size bed
  • Heating

Superior Queen Room Sofa Bed

  • 1 King-size bed
  • Heating

Deluxe Executive Queen Room Sofa

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating

Junior Suite 1 Queen Size Bed 1 Convertible Double Sofa

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Superior Double Room Mobility Accessible

  • 1 King-size bed
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • Luggage storage
  • Safe deposit box
  • No smoking on site
  • Electric vehicle charging station

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • In-room breakfast
  • Welcome drink
  • Happy hour
  • Children's menu

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • 24-hour security

Leisure

  • Indoor swimming pool
  • Sauna

Room Amenities

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 6018 reviews

Guest-rated 8.3/10 from 6,018 reviews

Booking.com · 8.3 · 6018 reviews
Rooms and cleanliness6.0
Location9.0
Dining7.0
Price and service8.0
8.3Verified guest

“Spacious, luxurious rooms with twin beds.”

8.3Verified guest

“Great service and lovely food. The main bar is good, parking is reasonably priced, and the pool is well-kept. The location is fantastic and the staff exceptionally pleasant. Bus station is a 5-minute walk away.”

8.3Verified guest

“Location was okay.”

8.3Verified guest

“Great location, very welcoming staff, and a comfortable bed.”

8.3Verified guest

“Plenty of goodies at breakfast. The building is very good, with airy rooms on the higher floors. Easy location by the river.”

8.3Verified guest

“Very impressed with the family room on the higher floors. Safe, central heating, and electronic key card were nice. Stunning, easy location just off the centre, with all attractions and shopping on foot and the river.”

04 — Location

Getting around York

The property sits in York.

Getting around: The bus station is a 5-minute walk, and many attractions and shops are within walking distance. The river is also easy to reach on foot.

Nearby sights: York Castle Museum is just a few minutes' drive away, and the hotel is about 1 km from York Beach.

Fishergate, York, North Yorkshire, YO10 4FD, United Kingdom

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:30-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
152 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:30 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, parking is available on site, and an electric vehicle charging station is also provided. Guest reviews mention the parking is reasonably priced.

Are pets allowed?

Yes, pets are allowed at Novotel York Centre.

Does the hotel have a pool?

Yes, there is an indoor swimming pool, along with a sauna.

What dining options are on site?

The hotel has a restaurant and a bar/lounge area. Breakfast is served as a buffet, and in-room breakfast is also available.

Is there a 24-hour reception?

Yes, the hotel has a 24-hour reception, along with express check-in/check-out.

The bottom line

A well-located 4-star base for exploring York, with a pleasant pool, good breakfast, and genuinely friendly staff. Just set your expectations on room consistency and be ready for a late check-in window.

8.3Solid riverside pick, with a few caveats

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